How can we help?
Contact Signs Up Inc. for help with the Signs Up app, an installation or removal request, a payment question, or feedback about your experience.
Help us find your request
Include your account email, the property address or order number if applicable, and a short description of the issue. For app problems, include your device model and any error message you see.
Please do not send passwords, verification codes, or full payment-card details.
Account and sign-in help
If you cannot sign in or access your account, contact us using the email or phone number above.
Installation and removal orders
Open your order in the app to review its details and current status. For changes to an existing request or questions about service availability, contact us with the property address or order number.
Payments
You can review charges and payment status in your order details. If a payment fails or a completed payment is not reflected in the app, contact us before attempting another payment.
Text notifications
Eligible administrators and installers can manage new-order texts in Profile > Notification settings. Reply STOP to opt out or HELP for help. See our SMS Terms & Conditions.
Privacy and account deletion
You can delete your account in the app or by email. See Delete your account for the steps and what data is removed. For other privacy requests, email steve@msfshome.com. See our Privacy Policy for details about how we handle your information.